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Frequently Asked Questions

Product Information

Do your tanning oils contain sun protection?

Our tanning oils are available with and without SPF15 sun protection. We recommend using our SFP0 tanning in combination with a sunscreen product when exposed to direct sunlight, as it does not contain a sunscreen UV filter.

How often should I reapply tanning oil?

Apply generously 15 minutes prior to sun exposure massaging into to all skin exposed to the sun. Re-apply every two hours for maximum comfort and skin protection. For a longer-lasting tan, continue use by applying to clean, damp skin straight out of the shower or adding 2-3 drops into your bath.

My skin is often dry and dehydrated, will your products help?

Yes! Packed with a powerhouse of skin-loving ingredients, our products get to work restoring skin elasticity, healing and preventing scars as well as softening, plumping and soothing dry, dehydrated skin.

Are your products vegan?

All AMBA products are proudly vegan and cruelty-free. We’re opposed to animal testing and do not supply to countries that require third-party animal testing.

Can I use your products if I’m pregnant?

Our tanning oils are available with and without SPF15 sun protection. We recommend using our SFP0 tanning in combination with a sunscreen product when exposed to direct sunlight, as it does not contain a sunscreen UV filter.

Orders, Shipping & Returns

How much does shipping cost?

Europe
We offer Free Standard shipping across Europe and free DHL express for all international orders over EUR50.

Need your order fast? Add express shipping for a flat rate of EUR5.00 (Europe Only).

International
For all international orders, we offer free DHL Express on all orders over EUR50 or add express shipping for a flat rate of EUR10.00.

Please be sure to read through our shipping terms and conditions for further information on estimated delivery times and international duties and taxes. If you have any questions regarding shipping, select Live Chat to speak directly with one of our Customer Service Agents, or email customercare@ambabody.com and we’ll get back to you as soon as possible.

How long will it take for my order to arrive?

Can’t wait for your AMBA order to arrive? We feel you! After your order is placed our team will process and dispatch your order within 24 hours. You will receive a shipping confirmation email with your tracking information so you can check its progress. See our estimate shipping times below:

Europe
Please allow XX business days for all standard orders and XX business days for express orders.

International
Please allow XX business days for all standard orders and XX business days for express orders.

Do you ship internationally?

Yes! For all international orders, we offer free DHL Express on all orders over EUR50 or add express shipping for a flat rate of EUR10.00.

For International shipping, please allow XX business days for all standard orders and XX business days for express orders.

Can I return or exchange my order?

We hope that you love your AMBA products! If, for any reason you need to return a product, we accept returns, exchanges or refunds if products are returned in their original packaging and condition within 30 days of purchase.
Refunds will not be accepted if products have been opened or are returned damaged.

If the product you receive is damaged or faulty in any way, please contact us immediately at: customercare@ambabody.com. If the product is unused and in appropriate condition, we will repair/replace the product or offer you a refund.

All shipping costs for returns are the responsibility of the customer and are non-refundable. We recommend using a tracked service to ensure it arrives to us safely.

To request a product return, please contact us at customercare@ambabody.com

Please be sure to read through our refunds & returns for further information. If you have any questions regarding returns or refunds, select Live Chat to speak directly with one of our Customer Service Agents, or email customercare@ambabody.com and we’ll get back to you as soon as possible.

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